Privacy Policy

Last updated: March 2026

Introduction

Welcome to FunKids Agency's Privacy Policy. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any way. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you register for our services, express an interest in obtaining information about us or our products and services, when you participate in activities on our website, or otherwise when you contact us.

Personal Information Provided by You

The personal information we collect may include the following:

  • Name and contact data (including email address, phone number, and mailing address)
  • Payment information
  • Information about your child or children (name, age, preferences)
  • Event details and special requests
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

  • To facilitate account creation and the login process
  • To send administrative information to you regarding our services
  • To fulfill and manage your bookings, payments, and requests
  • To send you marketing and promotional communications
  • To deliver targeted advertising to you
  • To protect our services and investigate potential fraud
  • To respond to user inquiries and offer support
  • To improve our services and develop new features
  • To comply with legal obligations

Sharing Your Information

We may share your information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
  • Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us and require access to such information.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or legal process.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the contact information provided below.

Children's Privacy

While our services are designed for children's events, we do not knowingly collect personal information directly from children under 13 years of age without parental consent. All information about children is collected from and provided by their parents or legal guardians. If you believe we might have any information from or about a child under 13 without proper consent, please contact us immediately.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Third-Party Websites

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this privacy policy, you may contact us at:

FunKids Agency

140 Hay St, Perth WA 6000, Australia

Email: [email protected]

Phone: +61 8 6452 3907

By using our services, you acknowledge that you have read and understood this Privacy Policy.